Shipping Policy

Orders for memorial products (excluding cremation) will be prepared and packed within 5 business days. For metro areas, shipping typically takes 3-7 business days once your order is ready. Deliveries to outer metro and country areas may take 7-15 business days. Please note that special order items (clearly marked on the product page) require 4-6 weeks for preparation and packing prior to shipping.

Business hours are from Monday to Friday between 8am and 5pm.

No further discounts will apply. Not in conjunction with any other offer. All prices include GST. Pricing is subject to change.

Contact Us

Patch & Purr pet cremation, for when your loved one is no longer by your side, but forever in your heart.

We strive to treat your loyal companion with the care and respect they deserve at every step of the way. Call us on 1300 112 711 or use the contact form below, and a Patch & Purr team member will get back to you. By clicking send you agree to consent to our privacy policy.